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Phone ResourcesTop of Page
For help logging into your phone, please visit the Phone Use Resources page. (This page is available on the Intranet only)
Information and Educational Technology Services
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Need Technical Assistance?Top of Page
For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal, TRUSD ShoreTel phone.
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Information & Educational Technology Services MissionTop of Page
Providing Technology Services and Tools for 21st Century Collaboration and Learning.
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ManagementTop of Page
Jeremy Briggs
Manager I.T. User Services
(916) 566-3444
Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3444
Chris Arnold
Manager, Assessment and Accountability
(916) 566-3444
Manager I.T. User Services
(916) 566-3444
Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3444
Chris Arnold
Manager, Assessment and Accountability
(916) 566-3444
Nick Althiser
Manager, Applications and Databases
Manager, Applications and Databases
(916) 566-3444
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Information and Educational Technology Services StaffTop of Page
User Support
For all technical support needs, please call or email the Technology Help Desk at (916) 566-3444 or ext. 55555 from an internal TRUSD ShoreTel phone.
The Help Desk hours are:
Mon - Fri 6:30 am - 5:00 pm
The Help Desk hours are:
Mon - Fri 6:30 am - 5:00 pm
Jeremy Briggs
Manager I.T. User Services
(916) 566-3444
Ray Valdez
User Support Analyst
(916) 566-3444
Brittany Smith
User Support Technician - Senior
(916) 566-3444
Charles Mcgimsey
User Support Technician - Senior
(916) 566-3444
Clark Geurts
User Support Technician - Senior
(916) 566-3444
Conor Allison
User Support Technician - Senior
(916) 566-3444
Mike Lara
User Support Technician - Senior
(916) 566-3444
Azim Sharifi
User Support Technician
(916) 566-3444
Brad Casias
User Support Technician
(916) 566-3444
Jason Nussbaum
User Support Technician
(916) 566-3444
Martin Benko
User Support Technician
(916) 566-3444
Marylou Heu
User Support Technician
(916) 566-3444
Nathan Cwiok
User Support Technician
(916) 566-3444
Samuel Portilla
User Support Technician
(916) 566-3444
Shane Kennedy
User Support Technician
(916) 566-3444
Stacie Chernykh
User Support Technician
(916) 566-3444
Manager I.T. User Services
(916) 566-3444
Ray Valdez
User Support Analyst
(916) 566-3444
Brittany Smith
User Support Technician - Senior
(916) 566-3444
Charles Mcgimsey
User Support Technician - Senior
(916) 566-3444
Clark Geurts
User Support Technician - Senior
(916) 566-3444
Conor Allison
User Support Technician - Senior
(916) 566-3444
Mike Lara
User Support Technician - Senior
(916) 566-3444
Azim Sharifi
User Support Technician
(916) 566-3444
Brad Casias
User Support Technician
(916) 566-3444
Jason Nussbaum
User Support Technician
(916) 566-3444
Martin Benko
User Support Technician
(916) 566-3444
Marylou Heu
User Support Technician
(916) 566-3444
Nathan Cwiok
User Support Technician
(916) 566-3444
Samuel Portilla
User Support Technician
(916) 566-3444
Shane Kennedy
User Support Technician
(916) 566-3444
Stacie Chernykh
User Support Technician
(916) 566-3444
Network and Server
Robert Wilcox
Manager, Network and Systems Operations
(916) 566-3444
NETWORKING TEAM
Joni Jones
Senior Network Engineer
(916) 566-3444
Bogdan Maystryshin
Network Engineer
(916) 566-3444
David Vang
Network Engineer
(916) 566-3444
Shane Gifford
Network Engineer
(916) 566-3444
SERVER TEAM
Ken Gillespie
Systems Administrator
(916) 566-3444
John Matsuo
Senior Systems and Applications Analyst
(916) 566-3444
Raul Sandoval
System & Applications Analyst
(916) 566-3444
Manager, Network and Systems Operations
(916) 566-3444
NETWORKING TEAM
Joni Jones
Senior Network Engineer
(916) 566-3444
Bogdan Maystryshin
Network Engineer
(916) 566-3444
David Vang
Network Engineer
(916) 566-3444
Shane Gifford
Network Engineer
(916) 566-3444
SERVER TEAM
Ken Gillespie
Systems Administrator
(916) 566-3444
John Matsuo
Senior Systems and Applications Analyst
(916) 566-3444
Raul Sandoval
System & Applications Analyst
(916) 566-3444
Database and Web
The Database and Web Application Team participates in reviewing, selecting or creating, implementing, and maintaining technology-based systems and services employed throughout the district. Some of the major applications that the Team supports include the following:
- Aeries Student Information System
- Destiny Library System
- Enrollment App
- GoMath
- Illuminate Data Dashboard
- Illuminate Ed
- Nutrakids
- Renaissance Place
- School Loop
- TR Dashboard
- TR Data Warehouse
- Versatrans
- Web CMS
Nick Althiser
Manager, Applications and Databases
Manager, Applications and Databases
(916) 566-3444
Joyeeta Majumdar
Sr. Database Administrator
(916) 566-3444
Kevin Hall
Database Administrator
(916) 566-3444
David Peterson
Database Administrator
(916) 566-3444
Joyeeta Majumdar
Sr. Database Administrator
(916) 566-3444
Kevin Hall
Database Administrator
(916) 566-3444
David Peterson
Database Administrator
(916) 566-3444
Ed Tech
EdTech website: edtech.twinriversusd.org
EdTech phone: (916) 566-1803
Coordinator of Instructional Technology
(916) 566-3444
Coordinator of Instructional Technology
(916) 566-3444
Assessment & Accountability
Chris.Arnold
Manager, Assessment and Accountability
(916) 566-3444
Delores Johnson
Administrative Secretary
(916) 566-3444
Cathy.Orosz
Data Management Analyst
(916) 566-3444
Doug Ho
Research Assistant
(916) 566-1600 ext. 34112
Manager, Assessment and Accountability
(916) 566-3444
Delores Johnson
Administrative Secretary
(916) 566-3444
Cathy.Orosz
Data Management Analyst
(916) 566-3444
Doug Ho
Research Assistant
(916) 566-1600 ext. 34112